Resources

Free Resources and Articles From the Team at Niagara Institute

Interpersonal Skills (3)

What is feedback sandwich and why it is bad

3 min read

Why Is The Feedback Sandwich Bad? And How To Give Better Feedback

Many leaders shy away from delivering negative feedback or, when they do, try to soften the blow. It's human nature to do so, as, like anyone,...

Verbal Communication at Work

3 min read

5 Verbal Communication Mistakes You Need to Correct ASAP

Collaborating with coworkers, resolving conflicts, leading meetings, working with customers, passing on information, or building healthy working...

How to say if you are an effective communicator?

3 min read

6 Signs You Are NOT An Effective Communicator

In today’s workplace, there are countless forms of communication to stay on top of. Between instant messages, Zoom calls, emails, presentations,...

Empathy in Leadership

3 min read

[Infographic] Is Empathy in Leadership a Strength or a Weakness?

There was a time not so long ago when those in leadership were expected to be authoritative, fearless, rational, restrained, and stoic. Since then,...

10 Things Not To Do When Giving Feedback

3 min read

10 Things Not To Do When Giving Feedback

It is easy to let someone know they've done a good job as a leader. Giving corrective feedback, on the other hand, is much more challenging. In fact,...

3 Common Misconceptions About Executive Presence

3 min read

3 Common Misconceptions About Executive Presence

There is a difference between a boss and a leader. A boss tells their people what to do, whereas a leader inspires, motivates, and encourages those...

Communication Styles in the Workplace

3 min read

How To Spot Different Communication Styles in the Workplace

No one uses a singular communication style in the workplace. Everything from the topic of the conversation to the person you are speaking with’s tone...

Being Accommodating and Nice at Work

3 min read

What’s Wrong With Being Accommodating and Nice at Work?

It is not uncommon for individual contributors and leaders alike to receive feedback that they’re “too nice” or “overly accommodating” at work. In...

Types of Listening

2 min read

Answered: What Types of Listening Do You Need to Communicate Better?

Whether you’re participating in a staff meeting, discussing an employee’s lack of motivation, or just having a conversation in the breakroom with...

Assertive vs Aggressive Communication in the Workplace

2 min read

Assertive vs. Aggressive Communication in the Workplace

The assertive communication style is typically seen as the communication style to strive for. It can help you establish relationships, build trust,...

Sign Up and Recieve Fresh Resources Every Friday!

Join the thousands of leaders and professionals who enjoy the latest resources and articles from Niagara Institute every Friday.